| Issue ID | 1378484 |
| Internal NHTSA # | 10986079 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2015 |
| File date | 01/01/17 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | I own a 2015 altima. I noticed i was having trouble seeing at night, so i asked my mechanic how much new headlights would cost. While they were looking over the headlight assembly they noticed that the headlights appeared to be melting the assembly, causing the light to distort; hence my trouble seeing at night. I took the car to milford nissan who looked it over and checked all the wiring but said that the distortion was not their issue as the car has 48,000 miles on it and is no longer protected. I stated this made no sense to me as the car is only two years old, and what exactly does mileage have to do with how ell the headlights work. I was told they would not pay for it. Again i asked for more clarification and stated would contact nissan usa, and again told this would require a whole new headlight assembly and they were not paying for it. I did and they investigated, and said the issue was looked at by their dealer and it fell under wear and tear and was not covered. I asked how exactly this fell under wear and tear as headlight and mileage are not connected, and i am unable to see clearly at night, and this is a nissan build issue, and therefore your responsibility. I was told it was not and the case was closed. I asked for something in writing as i cannot see at night and want something saying nissan looked at it and sated their was not a problem worth fixing on their end, and that you would not assume responsibility. My wife and i looked on line and noticed that other people have similar issues with nissan vehicles and headlight visibility at night. I also included pictures of the headlight and you can see where the heat has cleared a path and distorted the light. Thank you taking the time to review my case. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FRANKLIN, MA |
| VIN pattern | 1N4AL3AP6FNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |