Issue ID | 1216630 |
Internal NHTSA # | 10761506 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | ALTIMA |
Model Year | 2015 |
File date | 15/10/14 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Since the purchase of the vehicle in sept 2014, i have had recurring issues with the passenger side air bag. When my daughter, who is 5'9" and weighs 150 lbs is in the seat the "air bag off" light will randomly illuminate. She is not fidgeting in her seat. She is sitting evenly in the seat and not moving. I have taken it to the nissan dealer 4 times. The first two times they claimed to have read the error messages and reprogrammed it. The issue continued, the third time it was in, they replaced the sensor in the seat. The problem persisted after the sensor was replaced. I was then directed by the dealer to file a claim with nissan. I did so and they dispatched a dealer service technician to evaluate the car. He claimed that he could not recreate the issue and that there was nothing that nissan could do. His report indicated that the "system is working as designed". I received a copy of a technical service bulletin dated august 29, 2014 which states that occupant classification system (ocs) responds to different seating posture and may be operating normally. I was also told by the technician that if it happens to have the passenger get out and get back in to reset the system. I have never had a car where the passenger had to sit a certain way or get out of the car to make the air bags work properly!! I requested to have my case escalated to the next level and was told there was not a next level. The safety of my children is of extreme importance to me and i have no assurance that the system will work if tested. Unfortunately, the only way to test it would be to get in an accident. I do not want to take that chance!! I have requested a buy back from nissan and am awaiting their response. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ST. LOUIS, MO |
VIN pattern | 1N4AL3AP8FCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 27/05/22 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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