| Issue ID | 1648120 |
| Internal NHTSA # | 11311989 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2014 |
| File date | 04/02/20 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | We bought our new 2014 altima in december 2013. On february 4, 2020, with 151,000 miles, my wife was driving a winding county road at approximately 50 mph and experienced a problem with her altima. She stated that it was like the car was on ice and nearly uncontrollable. I went to her and discovered that the left rear control arm was severed at the attachment to the chassis. I drove the car about one mile at less than 20 mph and it was terrible! I told the dealer to replace both controls arms and i demanded the parts be returned to me. Upon inspection of the parts, the right control arm has severe cracking and would have failed in the same manner within days or weeks. I spoke with nissan north america. They claimed to be aware of the problem on 2013 models only. I requested that nissan extend their repair campaign to all affected years and notify owners of this safety concern. They have refused. They have also refused to cover the expense of our failure, which totals nearly $1800 including a rental car. At a minimum, nissan should be requiring their dealers to inspect the controls arms of any affected altima that is being serviced. They should be collecting data on the inspections, and they should be replacing any control arm that is showing severe degradation before it fails. Our altima was in for service less than 3 weeks prior to failure and no related concerns were brought to our attention. Per nhtsa's open investigation #ea19002, this failure is primarily in the areas where road salt is used. Road salt means these areas are prone to slippery road surfaces. Just imagine this failure happening on a slippery road! The results could be disastrous for those involved. Nissan needs to do the right thing to protect their customers, the public and their reputation. |
| Vehicle Mileage at Failure | 151000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEST SALEM, WI |
| VIN pattern | 1N4AL3AP8ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |