Description of the problem | I was traveling on a major highway on january 25, 2021, when i had no acceleration. Despite attempting to accelerate, i had no power. The rpm needle was almost to the red zone. I was able to coast off of this highway, onto another highway. I shut the vehicle off, let it sit for a few minutes, and restarted it. I still had no foward gear. I had to have the vehicle towed to a local nissan dealer (sansone, neptune, nj). After an exhaustive battle between the dealer and nissan north america, it was determined my transmission needed to be replaced, based on the computer codes. The cost is not covered by warranty - the extension covered up to 84k miles, my altima has 101k. I was treated poorly by the dealership, and nissan corporate. I never got notification about any recalls, apparently notices were sent to a former employment address - i retired from that place 3 years prior to purchasing the altima in 2015. My records say its a 2015, yours indicate it's a 2014. The transmission is faulty, according to my research. Thankfully, as a police officer, i had the necessary skills to get off the roadway, despite almost being in a serious collision. This is an egregious safety issue, and nissan's lack of concern is abhorrent. I cannot afford the $4400 price tag to replace this transmission, which was poorly manufactured. The dealership "fixed" the "computer update" to the transmission, as well as "lubing" and not replacing the the faulty hood latch. Notably, they allegedly drove the car throughout the day on friday, january 29, before declaring that the transmission needed to be replaced. The fact that this transmission just quits, while driving 65 mph, is a death trap. |