| Issue ID | 1486213 |
| Internal NHTSA # | 11115196 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2014 |
| File date | 23/07/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | In august of 2017 my 2014 nissan altima's torque converter fragmented pieces of itself into my transmission fluid. This resulted in my car tugging and shuddering while driving under speeds of 30 mph including slowing down and accelerating. At a point my vehicle turned off while in drive and i took my vehicle back to the selma nissan dealership. After a week of no finding of the issue it was brought to fresno lithia with the same result of no finding of the issue. A year later the vehicle produced the same problems and again the vehicle shut off while in drive and i immediately took the vehicle back to the fresno lithia dealership for a full inspection again. Upon further identification they noted that this has become a common problem with 2013 & 2014 nissan altimas as the torque converter will become stuck and while shifting and force the vehicle to stall and shut off. This is a common problem and yet i had to pay for a new transmission for my vehicle. I've called nissan corporate at (615) 725-7154 and they informed me they do not conduct recalls. I see that if this transmission problem is so common why is it not on a recall and i should not have to pay for this fix on my 4 year old car. I'm a marine veteran with a 2 month old baby and $3500 for a transmission is not cheap for me in my position. I do have documentation from 3 dealerships noting i brough in my vehicle with the occurring problem dating back a year ago. I also have printed documentation of my new transmission for my vehicle and positive test result of my vehicle performing 4 out of 10 times of vehicle shuddering and turning off. This problem seems to be swept under the rug by nissan as they might fear a recall of their vehicles. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SELMA, CA |
| VIN pattern | 1N4AL3AP3ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |