| Issue ID | 1426890 |
| Internal NHTSA # | 11048022 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2014 |
| File date | 18/11/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Transmission "internal failure" determined by nissan mechanic on 3 year old altima and nissan is using loophole to get out of taking responsibility for it. I'm over on miles so they won't pay for it. It's 3 years old! This car stalled on highway 30. I was totally freaked out. When i tried to go it rolled backwards and almost hit the car behind me. Cars were flying by me honking and people yelling at me. This car is three years old! Apparently there are many more like it out there and nissan is not taking responsibility for them! They want $4196 to replace it or a new car for more payment, sales tax and insurance. I'm racking up rental car costs and they want to charge me $89 for diagnostics when i already had it done and told them it needed a transmission! The nissan consumer complaint lady, the service guy, the mechanic and the sales guy at suntrup nissan all agreed that this trans mission should not have gone out at 3 years old. They have extended the warranty on some altima's but not on mine! Suntrup nissan has my car now. It will not go at all. I asked for either they pay for the trans or put me in a new car at same payment even with higher insurance and sales tax. They won't do either and i have to pay the $89 diagnostics. Terrible for a repeat customer. This is my 3rd nissan - 2 of which i bought from nissan suntrup! |
| Vehicle Mileage at Failure | 109000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIGH RIDGE, MO |
| VIN pattern | 1N4AL3AP3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |