| Issue ID | 1394211 |
| Internal NHTSA # | 11010281 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2014 |
| File date | 20/07/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I have a 2014 nissan altima that is nearing the end of the powertrain warranty; i took my car in last week for vehicle recalls and explained to them the problems that i have been experiencing with what i believe to be the cvt transmission. I explained how the car will shudder between 10-25 mph spontaneously and that there was no surefire way to know what was causing it or when it would happen; i explained that there have been a handful of occasions where i am at a stop and press on the gas pedal to drive and the car barely moves which has almost caused an accident on at least two separate occasions - another incident that happens spontaneously; and lastly, i explained how the rpm's will rev and the transmission would stick. The first day that nissan had my car, they said it acted up, but they couldn't get it to do it again and no codes came back to reveal the problem. After day 2, they said there was nothing more they could do regarding the issues i complained about. When i went to pick up my car, the service manager jeff thibodeaux said he believes it is my transmission and wanted to replace it,but he couldn't because there is no code coming back to show the problem and they couldn't get the car to act up again. I explained my concerns about driving this car, the safety of my children and how the warranty was about to expire in less than 500 miles; he said they have it documented in the system and if something happens after the warranty expires, they would "go to bat" for me. I went a step further and filed a complaint with the consumer affairs department at nissan (last friday). Today, i received a call from amanda, the case manager for our region (case number 27815853). She wasn't helpful; indicated that unless the part fails, there is nothing that they can or will do. She terminated the call when i told her i was recording her. |
| Vehicle Mileage at Failure | 59500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWARK, OH |
| VIN pattern | 1N4AL3AP4ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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