| Issue ID | 1318661 |
| Internal NHTSA # | 10907187 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2014 |
| File date | 03/03/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Randomly this occurs, when sitting in the front passenger seat the air bag sign for that seat will say off. On our last trip we left a stop and entered the highway but the light stayed on indicating the air bag was not activated. We had to drive like that until we could safely stop. We then turned off the ignition and started the car again, and this time the air bag off light did not stay lit. We have had the vehicle at the dealer 6 times for this problem. Because they can not duplicate the problem when the car is there the only thing they say they can do is a zero point reset on ocs system. That has not stopped this issue from reoccurring. We have phoned bergstrom of oshkosh 5 days this week, they do not return our call. The last diagnosis states electrical, however, tony the service advisor told us the last time we were their that they don't want to throw money at the car it could be a sensor, electrical, the air bag system or the seat. Because they cannot replicate the problem when we are there they do not know what to fix, so choose to do nothing. The recall on the car was done 5/26/16. However we continue to have this problem. The service advisor has repeatedly said it is because the passenger is not sitting on the seat correctly, however the last time it occurred the passenger was sitting in the same position when the air bag was off as she was when the ignition was turned off and restarted correcting the problem. Our warranty will run out soon. We phoned nissan and they will only go by what there auto tech at bergstrom tells them, so no help there either. I have copies of invoices from when the car was taken in for this problem. |
| Vehicle Mileage at Failure | 989 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MALONE, WI |
| VIN pattern | 1N4AL3AP2ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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