| Issue ID | 1157739 |
| Internal NHTSA # | 10682993 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2014 |
| File date | 08/02/15 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The first incidence was in october, 2014; my wife was seated in front passenger seat while the car was in motion, when the passenger air bag off light lit up indicating the air bag system for front passenger was turned off. Since she was seated normally with full weight on the seat.. We were led to believe the air bag system was not functioning properly. The only way to get the system functioning is to pull over and restart the car. The car was immediately taken to the dealership following that incidence. The service advisor, at that time, confirmed that my car was not part of the recalled air bags, however, they reprogrammed the computer and told me to watch for any other instances. The most recent incident was on 2/8/15, with the same conditions. I quickly scheduled a service appt for 2/12/15 & refused to let anyone in the front seat. While at the dealership on 2/12/15, the nissan service advisor discussed with me a tsb, which said that "occupants who are properly seated and correctly using the seat belt, should not cause the passenger air bag to be automatically turned off." he then had the care inspected by a service tech. Following the inspection, the service advisor came to me and noted that the system was not showing any trouble codes. They told me there was nothing they could do and to let them know if i had anymore trouble. At this point i refused to take the car off their lot until it was fixed - i did not feel that my family should be subjected to a possible failure of the air bag system, injury, or death. It appeared to me that those outcomes were 100% avoidable. After a few conversations incl the service manager, i was provided with a dealer loaner vehicle and was told they would research the situation. I have elevated this to nissan's consumer affair specialist via the 1 800 nissan 1, call center. I hope a solution is found quickly. |
| Vehicle Mileage at Failure | 8821 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PECULIAR, MO |
| VIN pattern | 1N4AL3AP4ENXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |