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2013 Nissan ALTIMA Visibility Wiper Problems, Complaints and Defects

Issue ID	1129402
Internal NHTSA #	10653435
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	ALTIMA
Model Year	2013
File date	03/11/14
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	I was driving down a major highway, and all of a sudden my hood slammed up into my windshield blocking my view of sight while i was going 60 mph. The light on the ceiling came out of the housing and hit me on the head. It felt like a boulder landed on my car. I was in the left lane and was luckily able to swerve safely two lanes over to pull off to the side of the road without an accident. I then examined the damage and the hood was all dented up, the steel on the fenders was all torn, and the roof had major dents. I was able to slam the hood shut, got off the highway at a very slow speed and took local roads to my destination. I was very shook up by the incident, and luckily no one was hurt as this could have been a very serious accident. I found out that morning that there was a recall out by nissan for the hood latch (nhtsa campaign 14v565000) that opened on september 15, 2014 (approximately a month and a half prior to my incident). To make matters worse, my car was in the nissan service department on october 17, 2014 and no one mentioned the recall to me at that time either. That time was the last time the hood was opened prior to the incident occurring. It is blatantly clear that nissan is at fault with this accident, they need to take responsibility. I have called nissan customer service 5 times and have still had no resolution and they have told me a specialist is supposed to call me by the end of the day 3 times. I was even given the individual's contact information during the 4th call, and he fails to report my calls. I don't know what else to do to try and resolve my issue. I need professional help, please someone help me!
Vehicle Mileage at Failure	22400
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	CARNEGIE, PA
VIN pattern	1N4AL3AP6DCXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	1
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	60
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF3YDZMFC12H78182 5TDHZRBH3MS523208 1HGFA16877L015230 WDD2054401F892338 KMHVF24N2VU363871 KMHDH4AH5EU119745 1F66F5DN1M0A13618 3GTUUGET3NG619020 KNMCSHLAS6P505433 ZCGHT3AA4NV000536 1FADP3F23DL000000 JTMMWRFVXSD327928

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2013 Nissan ALTIMA Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2013 Nissan ALTIMA Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?