| Issue ID | 1609821 |
| Internal NHTSA # | 11268265 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 08/10/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My suspension has busted off the frame of the vehicle. This occured while the vehicle was in motion. It caused the tired to bend and vehicle was not driveable. It messed with the steering in the front as well. Lost traction control. I have many pictures i can send by email. I already submitted a complaint with # 11267024. I have contacted nissan direct and they told me there is no safety issue or recall for this or that nhtsa was not investigating anything into this matter. I am seeing you are looking into this matter. Nissan refused to fix the car or help me in any way. They were extremely rude and impossible to get ahold of. I have spent over a week trying to reach someone. Nissan will not help in any way and do not care if anyone gets hurt or this happens again. Something needs to be done. It is now my problem to get the vehicle repaired and i do not feel safe driving it especially because i have children. Nissan could care less. The repair was quoted between $800-1200 and nissan cannot do a "goodwill repair" because they claim the vehicle is to old (its 6 years old) and has high mileage. I bought the car with over 50k mileage in 2014. All my mileage is highway. I avg 17k a year in mileage.... Average is 12k. Nissan should have done the right thing and repaired the vehicle. They refuse! I get told its all about vin #'s and part #s. It is a failure across the board on all 2013 models. A recall needs made asap. |
| Vehicle Mileage at Failure | 134000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONACA, PA |
| VIN pattern | 1N4AL3AP6DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |