| Issue ID | 1491725 |
| Internal NHTSA # | 11121655 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 18/06/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | 3 door latches broke on my 2013 nissan altima, within 3 weeks of each other. I took my car to nissan for repairs thinking it would be covered under a warranty or recall as so many other owners had the same problem. The dealer informed me that there was a defective plastic part in the latch that breaks on that model vehicle; this particular dealership had fixed 30 or so within the past year. It cost me about $500 to have it fixed. I had been rolling the driver-side window down to get out but had to have the back doors repaired because i have small children and if there had been an accident the children would be trapped in the backseat. I called customer care to complain. They considered my case for about a week and came back with a determination that they could not cover it because it was out of warranty. Even the nissan dealer indicated that since so many of these vehicles had the same problem a recall should be given. I am disappointed at the lack of action provided by nissan! God-forbid if someone gets hurt because they can't get out in the event of an accident! I have attached 9 pages of complaints from other 2013 altima owners who have the same problem. Nissan should immediately issue a recall and reimburse those that have already had the problem fixed. |
| Vehicle Mileage at Failure | 95000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DESOTO, TX |
| VIN pattern | 1N4AL3AP6DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |