| Issue ID | 1426526 |
| Internal NHTSA # | 11047714 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 27/10/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | We have a customer who is leasing this vehicle from us. There was a hood latch recall that was performed in may 2017. The hood latch still will not open. The customer cannot drive it. I went to orr nissan in hot springs, ar and they said this recall is not warrantied. We have tried to diagnose opening the hood latch, but are having no such luck to assist this customer. The customer does not want to spend any additional money at this point. Is there anything that you can do to help to honor and warranty this recall that was already performed? |
| Vehicle Mileage at Failure | 99910 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOT SPRINGS, AR |
| VIN pattern | 1N4AL3AP3DNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |