| Issue ID | 1222406 |
| Internal NHTSA # | 10767598 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 16/09/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Parked vehicle and could not get out , the driver side door handle would not work, had to crawl over console to get out on passenger side. Drove to my nissan dealer to get it checked and they couldn't do anything that day so an appointment was set up for next day sept. 17th, 2015. Which i think should have been at least looked at because if my vehicle would have caught on fire or if i was involved in an accident i couldn't have got out of the car fast. I was also charged for this repair which now i am fighting with nissan because i am still under bumper to bumper warranty. Which have only owned the car for 2 years and it doesn't have 36,000 miles on it. They are telling me i have to pay because of wear and tear. Also the dealer told that i am the only person with this model and year that has had this problem. I have researched that in the models 2003-2008 had the same problem. I am fighting because they have charged me $114. 98 to fix the cable because no parts are on my receipt and my console was lose and they also charged me $45 to tighten screws. The dealer also blamed this on me when my car has be in their shop for passenger side air bag staying on many times , when they did this repair my passenger side seat was always moved and used what is to say they weren't putting their weight on my console. I have owned many new vehicles and never had this happen. This is my third nissan and my second one bought from this dealership. I was wondering if anyone else has had the same problem and if there is something that you can do to help me. |
| Vehicle Mileage at Failure | 28455 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PERRYOPOLIS, PA |
| VIN pattern | 1N4AL3AP3DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |