| Issue ID | 1653149 |
| Internal NHTSA # | 11318734 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 10/02/20 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | I received a service recall notice in the mail from nissan toward the end of 2019 regarding the rear lower link on our 2013 altima. I scheduled an appointment and took the car in for repair at the local dealership. I received a call from the service technician alerting me that in order to gain access to the rear lower link and perform the repair, they would have to first remove bolts, nuts, and other parts, which could inadvertently become damaged. The technician went on to say these parts were not covered and that i was responsible for all associated costs. I also learned the frame and suspension had excessive corrosion, which was suprising. We bought the car from a previous owner in delaware, and it was only in the northern climate for less than 2 years, and down in florida since. I contacted the escalation hotline at nissan and requested assistance to cover these costs. My request was denied. My belief is that nissan produced the 2013 altima with inferior parts and components, and should be on the hook for all costs in order to complete this service recall. Failure to complete this repair could jeapardise our ability to control the vehicle and overall safety. Can you please assist? |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GANSEVOORT, NY |
| VIN pattern | 1N4AL3APXDNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |