| Issue ID | 1617556 |
| Internal NHTSA # | 11279228 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 02/11/19 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | On november 2, 2019 at approximately 2pm i turned into a parking space in a shopping center and heard a loud pop noise from the rear. I immediately put the car in park and got out to see what it was and noticed the rear driver side of the car resting on the tire which was bent into the fender. I then looked underneath the car and noticed a piece of metal hanging down and cracked in half. I called my father on facetime to show him what happened and he advised it was the rear control arm that cracked and have the car towed home as it was not drivable. The car was towed home and nissan consumer affairs was contacted on november 4th and made aware of what happened. I expressed that i did some research and found that this is an ongoing problem with this year and model and a recall should be issued before it results in a tragic accident. I was told by the representative to have the car towed to a dealer near me and given a case number and someone would follow up with me. The dealer confirmed on november 5th it was in fact the rear control arm that failed due to salt and cold weather. The repair was estimated at about $900. After speaking with the dealer i placed another called to nissan consumer affairs to follow up on the case and see how this would be resolved as the car is only 6yrs old with 78k miles on it and something like this should not have happened. The representative handling my case advise she would investigate my complaint and get back to me on friday november 8th. I advised that would be too long as i have to work and have missed one day already. The representative offered rental reimbursement and got back to me on november 6th advising the complaint is not apart of a recall and is not covered under the warranty however nissan would cover the repair costs 100%. The dealer was made aware and repaired the car and the two known recalls. |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLWOOD, IL |
| VIN pattern | 1N4BL3AP7DNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 8 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |