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2013 Nissan ALTIMA Steering Problems, Complaints and Defects

Issue ID	1023326
Internal NHTSA #	10552567
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	ALTIMA
Model Year	2013
File date	01/03/13
Component	STEERING
Product type code	VEHICLE
Description of the problem	As many have already described, when driving at low speeds, the car emits a high pitch noise. This noise was not present when test driving the car and apparently only begins to manifest itself after having been driven a few hundred miles. When i brought the car in for the first attempt to fix it, we test drove a brand new car on the lot to compare the noise, and it did not make this noise. On my first attempt to fix the noise i was told there was a bulletin to address the problem but ultimately the bulletin did not solve the issue. We tried again. It appears that it is the bracket which is holding the pump in place that is causing the noise. When the mechanic removed the bracket, the noise disappeared. The bracket needed to be put back for safety reasons but as soon as we did, the noise reappeared. The mechanic ultimately did something that reduced the noise and i was happy. Unfortunately, the noise returned and when i brought it back, i was told that there was nothing to do. A regional person was going to be at the dealership the following week and i was asked to bring my car back for his assessment. His assessment was that the noise was normal. Nissan deems the noise normal because all the cars are producing the noise? That makes it normal??? The noise is unacceptable and had it presented itself during the drive, i would never have bought it. I shouldn't have to turn on my radio at a high volume in order not to hear the high pitch noise. It's embarrassing when i have passengers in the car who ask me what the noise is? I complained to nissan customer satisfaction (that's a joke) who is telling me that if the dealership says that there is nothing to fix, then there is no problem. The mechanic said that mine is not an isolated issue and that others have brought their car in for the same problem. Corporate is taking no responsibility for this. This is not acceptable!
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	SHARON, MA
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
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Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KLYMA481DCC698974 WP0CB2989FK130335 2GBJG31M0G4149139 3HSDZAPR2PN207497 1FMSK7DH9LGC47794 ZFCVFEAR7L6T07387 1N6ED1CM6NN640235 W1K1183511N277777 1GYS4HKJXKR224497 WB1047003CZY28456 JHMGD18703S227782 1JCNJ15NXDT056107

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2013 Nissan ALTIMA Steering Problems, Complaints and Defects, Recalls and Failures

2013 Nissan ALTIMA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?