| Issue ID | 1513092 |
| Internal NHTSA # | 11151020 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 03/11/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My car stopped accelerating in the middle of driving on a highway. When i got off they highway i got stuck at a red light on a hill and the car didn't even have enough power to get up the hill and the car started rolling backwards if i took my foot off the brake. The car is at 79,973 miles and the nissan service center says the car needs a new transmission. There have been hundreds of complaints about this exact same transmission breaking down earlier than normal. I had to pay to have the car towed to a nissan service center and pay their fees to have the car inspected before they would even consider helping with the cost of repairs. They strung me along for 3 days... Just to tell me they would not take any responsibility and would not give any assistance. This is pretty terrible customer service from what i thought was a reputable brand of car and for a known issue with their vehicle. |
| Vehicle Mileage at Failure | 79973 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALPHARETTA, GA |
| VIN pattern | 1N4AL3AP2DNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |