| Issue ID | 1472513 |
| Internal NHTSA # | 11100234 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 25/05/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | My car is a 2013 nissan altima and it just hit 90,000 miles. I purchased the car in march 2013 with 45,000 miles on it. May 25th my car started having trouble. It included going backwards when the car was in drive, losing power as i'm driving, reving/winding noise, and finally not moving at all. Everything pointed a problems with the transmission and to take it to a nissan dealership. After doing the diagnostics, they said i needed to replace the transmission. Because my warranty ran out in march i asked about the cost of the replacement and was told it was $3,800. I spoke with nissan consumer affairs on may 29th and was told that the regional consumer manager would call. Jason did call and said he had to research. On tuesday, june 5th, the decision was that because the car was out of warranty they would not cover the transmission replacement. I asked him about the recall that was issued by nissan in december 2016 acknowledging the cvt transmissions needed to be reprogrammed and if not it would lead to accelerated damage. I also made him aware that i never received that notice. His response was because i was not the original owner of the vehicle, i did not receive the recall notice. He would not answer how if nissan knew that the cvt transmissions were a problem on some vehicles why did it matter that my warranty had expired in march. He also had no response to me saying that a normal transmission does not need to be replaced on a car that is only 5 years old and has not even hit 100,000 miles. So although it is a well known issue with some of the cvt transmissions, a recall that is on nissan's website associated with my vin number, the acknowledgement that i did not receive the recall notice to bring it in for service, i am stuck with a $3,800 repair bill if i want to fix my car. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAMPTON, VA |
| VIN pattern | 1N4AL3AP6DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Transmission type | |
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| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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