| Issue ID | 1438011 |
| Internal NHTSA # | 11061223 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 29/12/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Was driving my 2013 altima sl and without any warning the transmission started slipping, stopped vehicle, and everytime i attempted to put car in drive or reverse, the motor died, and i restarted the motor due to the bitter cold weather conditions, called nissan north america talked to colleen agent # 731913 with my concerns on 12/29/2017, after hanging up with colleen and continuing to try to get the vehicle to, called nissan north america again and spoke to erik case # 29343050, who adviced me to call nissan the next day 01/01/2018. I called and it was a holiday and not opened. , finally got the vehicle in drive and attempted to drive it home with transmission slipping and motor dying in heavy bumper to bumper holiday traffic. On 01/02/2018 contacted nissan north america, was advised to take vehicle to nearest nissan dealership, and they would pay $100. 00 towards the record bill. I paid this wrecker bill out of my pocket with receipts. The vehicle was delivered to walter's nissan 30 walter's lane pikeville, ky. 41501 on 01/03/2018 were it was evaulated and determined to be complete cvt transmission failure, and would be replaced. I have the nissan security plus gold preferred vehicle service contract 60 months/75,000 miles, service contract # 0 7236319. This car has 68,000 miles on it, and the contract expired on 01/04/2018. It was in the dealership on 01/03/2018 and determine with the cvt transmission failure. I called walter's nissan on 01/05/218 and was told they had ordered a new cvt transmission under warranty. Today i was advised by walter's nissan dealership they was in a dispute with nissan america regional specialist, due to the warranty expiring on 01/04/2018, today 01/08/2018 and would not honor the warranty or a request for a rental car. The cvt transmission has had many failures similiar to mine, yet nissan america still markets this vehicle |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DAVID, KY |
| VIN pattern | 1N4AL3APODCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |