| Issue ID | 1376153 |
| Internal NHTSA # | 10983877 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 02/01/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | In january of 2017 my car has started having transmission problems. The transmission would jerk and as higher speeds were being pursued it had difficulty reaching it. My car even completely died. I took to a local shop who told me what it was. I decided to look online and see if i was the only one with the problem. To my surprise there had been a recall on my transmission that was effective december 08, 2016. I was not at this point in time given a recall notice of any sort. Actually i never received the notice until march 13. I immediately called my dealership to bring in. As i was bringing it in it wouldn't reach speeds over 25 mph. The recall states that continuing to drive this vehicle without the recall performed can lead to accelerated wear on the cvt transmission. The dealer told me that the car had been delivered in the time frame necessary, but that my transmission was now dead and would cost me $4000!!!! Note: still paying payments on this car. So, anyways i"ve been sent through phone lines and hung up on to no end. I went back to dealership and asked them for a diagnosis on my transmission. I wanted to know how it completely died. They said they didn't diagnose transmissions there. So i then said well you told me this recall did not cause my transmission damage. I said so you actually don't know if this is in fact the problem. The guy agreed with me! They then broke down and let me have their bosses number who apparently never gives this number out. I had talked to her previousuly and she was no help for me. Not even sympathetic nor offering me a reason. I also asked the dealership to repair the recall. They refused. I am at a loss. Its been three months without my car. I still pay on it! I am devastated and don't know who can help me! |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MERRILLVILLE, IN |
| VIN pattern | 1N4AL3AP1DNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |