Description of the problem | On 7/1/16, while at a stop sign, my car shut off. I was able to restart the car, without hesitation. I drove 2 miles & the car started jerking. Once i let off the gas, while still driving down the road, my vehicle shut off again. I pulled over (luckily), restarted the car, once put into gear, it started jerking & shut off. My car is now at the dealer & i've been advised that i need a transmission. Now, back to the very beginning.... 12/30/2013, i was searching for a car, as i had totaled my ever-so-faithful toyota camry. I went to nissan to look at a used altima. I got better financing on a brand new model, for which i'm writing this complaint about. I negotiated, come to a deal, and that was that. I did not purchase an extended warranty because i was buying a nissan, a brand new nissan. Anyway, very soon after, i noticed a vibration while my car was in idle, and more so while accelerating. I mentioned my concern numerous times to the service dept at nissan, was told everything was normal. Eventually i got another opinion from another nissan dealer, they shimmed my exhaust & replaced my alternator bracket, without resolving my problem. I was advised by their service manager that on 11/29/2013, my vehicles cvt transmission was replaced. One month before i purchased my brand new vehicle. I was never informed of this at the time of purchase, or i would've passed on this car. Now, at 62k miles, 2k miles over warranty, my transmission needs to be replaced. I find it strange that a 2 1/2 year old car is needing a 3rd transmission. My car has only been serviced at the dealer, i've complained of vibration at every service from day 1, now i'm expected to pay $4000 for an obviously defective cvt, which will only be a band-aide. This could result in an extremely unsafe situation & i just pray that nissan does the right thing & corrects this issue, before it's too late. |