| Issue ID | 1475161 |
| Internal NHTSA # | 11102471 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 11/09/17 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Over time the headlights became cloudy and did not put out enough light to safely drive at night. On the highway, we were driving in the dark (unless we put on the high beams which did work). The dealership told us there was nothing wrong with the lights. After reading other complaints on the internet, and taking the car to two other agencies, i confronted the dealership and they made a $957 (plus tax) repair that restored our headlights, while still denying that there was a problem.. From the internet, others experienced this same problem and were told that the heat of the headlights gradually melted the lining of the headlight unit and covered the lens. The company felt they have no obligation to recall because it takes over 50,000 miles and the car is out of warrantee by the time you realize you have a problem. The problem is very serious and made it unsafe to drive on the freeway or on roads without street lights at night. It took us months of taking the car in, first to the dealership and then to two other agencies, before the dealership agreed the lights were too dim and needed to be fixed. In addition to the dealership fee, i spent more than $200 replacing headlight sets and having the vehicle checked out by other agencies. I feel this is a safety issue and the cars need to be recalled. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONGVIEW, WA |
| VIN pattern | 1N4AL3AP8DNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |