| Issue ID | 1460571 |
| Internal NHTSA # | 11084979 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 13/04/18 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Headlamps started to get dimmer and dimmer. Took to dealership, was told the headlamps both were dim due to the reflector part fading out. Was given a $1,288 quote to replace ($366 for each headlamp assy, plus $500 labor to install). Called nissan customer service - the "regional representatives, after consulting with the dealership, would offer a 70% discount". I can buy the replacement headlamp assy's through multiple outlets for $110-125). Even at 70% i would still be paying over $450 for what is a definite safety issue from a defective part. The car cannot be drive at night because there is insufficient light to see the roads. The car was purchased new and had 70,000 miles on it. My first check on the internet located 91 other complaints for the same problem, same model and year, and same cost! |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORT ORANGE, FL |
| VIN pattern | 1N4AL3AP3DNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |