| Issue ID | 1021746 |
| Internal NHTSA # | 10551452 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 25/10/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2013 nissan altima 3. 5sl one week earlier. As i was driving i noticed that when i began to accelerate and get to 20-40 mph the car would jerk violently as if my car was in the wrong gear. I took my car into the dealership and they did a software update on the transmission and kept my car for 4 days. They put 75 miles on my car to "ensure" they corrected the problem. I picked up my car on the 4th day and drove 2 miles from the dealership and encountered the same jerking and shuddering problem. I turned around and went back to the dealership where i was greeted by a service manager that insisted we go for a drive to see if he could experience what i was talking about. After taking the ride he explained that he did feel the jerking and shuddering but it is within normal limits. I was told to contact nissan usa and make a complaint but the dealership really does not want to do anything further to correct the issue unless they are contacted by corporate. I do not feel safe in this car!!! I am afraid this car is going to stall on me at the worse possible time. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESAPEAKE, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |