| Issue ID | 997859 |
| Internal NHTSA # | 10531630 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 01/04/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Passenger airbag sensor was occasionally showing that airbag deployment was deactivated when there was an adult passenger seated in that seat with their seatbelt on. Took it into nissan dealership the car was purchased from and they said there was a recall on my vehicle for a faulty sensor, and they "reset the software" for this system until the part came in. Went back to same dealership for the recall to be fixed for a second time and they again "reset the software" and the service manager stated that the manufacturer said they need to reset the software twice before replacing the sensor. I called nissan and they stated this was not true, and it should be replaced not software reset. If they are lying and cutting corners on replacing a recalled part that puts somebody's life in danger, then what else are they lying about. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOMBALL, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |