| Issue ID | 971519 |
| Internal NHTSA # | 10504226 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 16/03/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I took delivery on a new nissan altima 3/15/2013, and the night before, i saw online that there was a recall related to passenger air bag sensors, so i asked dealer to check on this before i took delivery. The dealer told me that my vehicle was not covered by that recall since it was manufactured after that 'batch'. I noticed the next day that the red dash airbag light was on, and also noticed that the yellow passenger airbag 'off' light was on, even though nobody was in that seat, no object there, etc. I drove my wife in the car a few days later, and both red and yellow lights remained illuminated whether she was in the seat, or i was in the seat, or nobody was in the seat. I checked the owners manual, and it indicated that both driver and passenger airbags may not deploy if in an accident if these lights were on. Returned to dealer on 3/20/2013 after telling the dealer that i refused to drive this car anymore until this was remedied. And was told that they would investigate, they provided a rental car. I still have a rental car as of 3/23/2013, and have been told for 3 days now that nissan has informed the dealer that they want to send the dealer an entire 'passenger seat strip', but cannot provide information on when the part will be available or when it will ship. After reading the recall description, my vehicle is exhibiting exactly the same symptoms as the recall notice - both red and yellow air bag lights are on and remain on all the time. I asked again for the dealer to check if my vehicle was covered by the recall, they said no. How can it be that this vehicle has not been recalled? The dealer told me that another customer just had the same thing happen, and the rental car agency told me they just ordered several new altimas and that they had to return one for the same problem. Is the nhtsa aware of this problem? |
| Vehicle Mileage at Failure | 400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MASSILLON, OH |
| VIN pattern | 1N4AL3AP7DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |