| Issue ID | 1448635 |
| Internal NHTSA # | 11074103 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 06/02/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Reliable nissan in albuquerque performed the ntb16-052 requal and immediately after repair the driver side airbag light came on and stayed on. Told this to mechanic and was charged for the repair when picking up the car. The driver side airbag always worked. Mechanic stated that cause of airbag was due to a low battery and a zero point reset had to be performed for the fix. He stated anytime on a nissan car if the battery voltage dropped below 12v the airbag light will come on and have to be taken in for a zero point reset and a charge of $149. 49. There are several issues with this. - first is the driver side airbag on my wife's car always worked and after the recall it did not. Requal was for the passenger side airbag fix but affected the driver side airbag light to come on. - second issue was the car battery was replaced without being contact for replacement. There was no issue with the car battery as the car did not have issues starting. Asked them to put the original car battery back in which they did and car started ok. He said it was marginal. Checked the battery with my code reader and battery was 12 volts. Car has been starting okay for several weeks. The last issue which is the most important is nissan stating if a battery on a nissan drops below 12 volts and airbag light will come on and may not work. If this is the case this is a major safety issue as there are always going to be batteries that go low or need a charge as it is a consumable part. A customer will be charged for the fix and worse of all the airbag will not work until taken to the shop. Really. I have owned a chevrolet and now two fords and a nissan. Only nissan has this issue? If a car battery is good enough to start a car but is below 12 volts the airbag will not work even with the alternator charging the battery. This is what several individuals at nissan are telling me. Please help |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBUQUERQUE, NM |
| VIN pattern | 1N4AL3AP2DNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
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