| Issue ID | 1259737 |
| Internal NHTSA # | 10824677 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 11/04/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | The light continued to come on and off when someone sat in the passenger side that airbag off. I had it check and it was reset in 4/2014. It has indicated it was off random times when there was a passenger in the seat. I brought the car in for the recall of front hood latch and had the airbag sensor checked. I was told it was the sensor and it needed to be replaced and it would cost $700. For part and labor. I do not feel if a sensor is not working that is not from a wear and tear issue. It a defected part and it shouldn't have anything to do with the warranty. Especially being the car is only a 2013. I have tried several times to go through nissan. They have continue to tell me there is nothing they can do it's out of warranty. I tried explaining how this has been going on since i got the car and i'm not so sure they are hearing what i'm telling them. They say the same thing as if they are reading a script. There is terrible customer service. This is a defect and should be replaced from the dealership. Do you have any suggestions where i need to go from here? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CUMMING, GA |
| VIN pattern | 1N4AL3AP5DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |