| Issue ID | 1112947 |
| Internal NHTSA # | 10637994 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2013 |
| File date | 14/03/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Summary: this vehicle was recalled in late march 2014 to fix the problem of the passenger air bag light coming on intermittently, creating a safety problem for adults in the passenger seat. The car was serviced with the software fix. It failed to fix the problem. Both the dealership, dick smith nissan on fernandina road, columbia, sc, and nissanusa state it cannot be fixed and ? There? S nothing more they can do.? Adult front-seat passengers, including a 160-pound male remain unsafe. Details: we saw the problem early in the lease and asked the dealer about it. We were told (1) the adult passenger is in fact unsafe while the light is on; (2) the problem was the owner? S weight (110) because sensors thought she was a child; (3) there was nothing that could be done because analysis of the data from the car? S computer did not indicate a malfunction, and they could not replicate the problem. We returned to the dealer two more times about this with the same outcome. Then the recall was issued, and the car was serviced with a software fix on 5/5/14. The problem recurred. Among other events, the light came on twice with a 160-pound man in the passenger seat. I have a photo of one of these events taken on saturday evening, 9/13/14. We have tried to engage both the dealer and nissanusa in dialogue about fixing our car or getting another that is safe. Their response, echoing one another: ? The problem can? T be replicated, so it can? T be fixed. There? S nothing we can do.? Conclusion: we have a car that is unsafe for any adult in the front passenger seat, and the problem is not fixable, and nobody will do anything about it. We should neither be stuck with a car already admitted to be permanently unsafe, nor bear the cost of getting rid of it. |
| Vehicle Mileage at Failure | 131 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | COLUMBIA, SC |
| VIN pattern | 1N4AL3AP8DCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 08/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |