| Issue ID | 1155803 |
| Internal NHTSA # | 10681644 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2011 |
| File date | 05/02/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I am currently in the army. I am conducting training at fort sill, ok and my wife is in north carolina where i actually work. My wife dropped the kids off at their schools and went to the store where the car was running fine and was having no issues. When she returned to the car to start it, the steering wheel was locked, brakes were locked, dashboard lights would not come one, had the red blinking car with key symbol and the ignition switch was saying locked, she was stuck in town, no way to pick up our kids, and no way to get back home. Ended up paying tow truck to take car to the house, changed batteries in key fob. Checked the battery, and nothing has fixed it. I have done some research on this issue and there are a multitude of complaints on this. This needs to be fixed now, i would be a lot more furious if it would have been my wife along with both of my sons that are 4 and 2. They would have been stuck there in the cold with no way home at that time. Nissan needs to get off their butts and take responsibility on their car defects. This is a serious problem and potentially be a hazard if this happens while driving. Please push to get this issue fixed before someone does get hurt. Do a search on 2011 nissan altima with steering wheel locking and not starting you will be amazed at all these complaints. Now my wife has to wait until i get back from training to get the car fixed. Getting it fixed herself is impossible due to my 4 year old be autistic. I am begging for your help and to look into this issue for everyone's safety. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINSTON SALEM, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |