| Issue ID | 1134724 |
| Internal NHTSA # | 10660318 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2011 |
| File date | 22/11/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My altima failed to respond to the start button and exhibited all alarms lit on the dashboard (including erroneous indications of open doors.) aaa service was forbidden by aaa to provide any service beyond battery and towing. After being towed to a tire shop, i begged the mechanics to detach the ground wire in order to reboot the computer. This worked! An internet search revealed that this condition and fix was identical to ones described in service bulletin ntb12-041. My complaint is against the dealership (nissan bridgewater nj) who failed to apply this software patch when it first appeared in april 2012 despite many returns i made to them for routine warranty service. The occurrence of this failure and citation of the service bulletin has been reported by several users in nissan user forums. This implies that other dealers are similarly negligent in keeping cars current with service bulletins applicable to their vehicle. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SCOTCH PLAINS, NJ |
| VIN pattern | 1N4AL2AP1BNXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |