| Issue ID | 1494687 |
| Internal NHTSA # | 11124088 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 28/08/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I was about to take my daughter (a 10 yr old child) suffering from an allergic reaction to the children's hospital, when the vehicle did not turn on. My nissan altima 2009 (sedan) had been used without issues just the day before and i had parked it at home. It was parked and when i tried turning it on, it did not read the key, the ignition did not even notice there was a key, the steering was locked. We were left stranded unable to turn on the vehicle and go to the hospital and get treated asap. I had to get a cab with the sick child and come back from the hospital the same way. The days that followed, i also had to see her doctor and the car still did not turn on. Finally, the vehicle was towed to the dealership and they told me it has a steering lock problem and they see this often in that model(!). I looked online and was amazed to find several similar complaints! I saw nissan is aware of this issue on this model and had a campaign but my vin was not among the supposed vehicles under the coverage this is a major safety issue, being a woman (and even worse, a woman with a minor) i was unable to use a vehicle that is otherwise mechanically completely sound (it had just been serviced not even 2 weeks before!), this car has very few miles, it was the last thing i was expecting in a stressful situation that could have gone majorly wrong. Luckily my daughter's allergic reaction was tended to at the hospital in time because i took a car service and i don't live in a rural area, but i don't want to think about what could happen to other people or even to myself if i were to be in a remote location or in a perilous situation and not able to turn on my car and use it. I am now very wary and worried that (once corrected) this issue will again take place. This is a hazardous situation, though it does not happen while driving, it does put the owner's safety at plausible risk. |
| Vehicle Mileage at Failure | 53400 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH MIAMI, FL |
| VIN pattern | 1N4AL21E69NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |