| Issue ID | 1259165 |
| Internal NHTSA # | 10824249 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 20/01/16 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My 2009 nissan altima had its steering column lock malfunction and left my wife stranded in a blizzard. She went to work, was going to head home for the day and the car wouldn't start. So i started the process, check the batteries in both the car and the key fob. As it turns out from researching the problem that it's a steering column lock failure. This is a very common problem with 2009 and 2010 altimas. Nissan has full knowledge of this issue, but fails to recall these cars. They did extended warranty on this part, but of course, this occurred after the extended warranty had expired. Its a $1000 plus repair minimum and the part that they want to replace it with is faulty as well. In efforts to contact nissan consumer affairs i was treated like crap. They cant do anything for me until i have it towed(at my expense) to a certified nissan dealer(45 miles away) and have them diagnose the problem. After watching numerous videos on this issue. I'm sure that this is the issue and i have many hesitations on having the part replaced because again the new part is also faulty, and comes with no warranty. So nissan has left me with two choices. Option a: have car towed, pay the labor, and replace with another faulty part($1100 at least). Or option b: try to fix myself by bi-passing the part all together. Unfortunately this option is going to be a temp fix and the part is riveted so access to it is difficult. Not to mention affects my resale value. Its almost like this was nissan's plan with designing this steering lock mechanism. Its a safety hazard as my wife and countless others have been stranded alone. After watching numerous diy videos i was able to get the car home by tapping the part numerous times with a hammer. We were able to get the car home, but there it sits in the driveway useless. Ive tried to start it since and guess what... Nothing. The vehicle is useless. |
| Vehicle Mileage at Failure | 84500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SLEEPY EYE, MN |
| VIN pattern | 1N4AL21E89NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |