| Issue ID | 1248087 |
| Internal NHTSA # | 10811822 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 07/12/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Was out of town. Got into car. Would not start. Change battery in key fob. Still would not start. Researched on internet. Very common well known issue all over the internet. Exact same issue. People stranded. I called the dealership. They knew exactly what is was 100%. Said i had to have it towed in so i did. Estimate for electric steering wheel lock was $1400. I got a second opinion from another nissan dealership which again new exactly what the problem was and gave me a estimate for $650. So i had it towed to this dealership. I found out nissan extended the warranty but mine expired a few months ago. My complaint is nissan is not owning up to their reputation knowing that people are getting stranded because of this faulty electrical steering wheel lock and not informing their customers of the defect until its too late. Yes they extended the warranty but if i had known that i was going to one day get in my car and it not start i would have paid for it myself and had it fixed or traded the car in. Being stranded alone out of town is unsafe. I was out the expense of getting a car to get home which was a hour and half away and back to the dealership the next day, two towing expenses and $650 for repair. I expected more from nissan. This will be the last nissan i purchase. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENWOOD, AR |
| VIN pattern | 1N4AL21E29NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |