| Issue ID | 964454 |
| Internal NHTSA # | 10498048 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 21/01/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Drove to work in the morning, parked my nissan altima in the parking lot. When i went to leave for lunch the car would not start. The brake was extremely stiff and pushing the start button did nothing. I called the local nissan dealer - they immediately thought it could be the steering lock module if that was it i would have to have it towed. Once towed to the dealership they confirmed it was the steering wheel lock module had malfunctioned. They admitted they have seen 4 others in just this month for the same issue. The part was ordered and should have arrived in 3 business days. After a week i was notified the part is on back order and they do not know when they will have it in to fix my car. I contacted nissan consumer affairs to ask for help, they declined stating it is all a case by case basis they won't help to pay for the part, repair or a rental car. It has now been 23 days and they still don't know when or if they will get a part to fix my car. I am stranded without a means to get to and from work. Nissan needs to recall this part or help cover the costs for those affected. After extensive research there are tons of people going through the same issue. The same part was recalled for the nissan gtr why not own up to your crappy part and take care of the customers. |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | IDAHO FALLS, ID |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |