| Issue ID | 963742 |
| Internal NHTSA # | 10497595 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 22/01/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Wife's 2009 altima would not start. As others have stated, the little key light on the dash lit up. We had the car towed to our dealer, and they told us the steering lock control had failed. Having no choice, we then ordered the part, only then to find out that it was on back order and they could not estimate when the part would be available. The estimated repair bill was going to be about $750. When i got home that evening, i searched the internet and was amazed at how many cases exactly like ours are occurring. The next morning, i filed a formal complaint with nissan of north america. They have put all owners of 2009's in jeopardy and obviously knew there was a problem as the part was changed out in late year 2010 cars built. Our final results are better than most of the others we have read about. Between nissan and our dealer, they covered the repair which was done as the part did arrive, as well as our car rental while the dealer had the vehicle. My advise is to file a formal complaint like we did and to be persistent. An attorney i know said we should contact the state attorney general and/or the local tv stations trouble shooters, because publicity and legal action are exactly what nissan doesn't want. |
| Vehicle Mileage at Failure | 34000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NOVELTY, OH |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |