| Issue ID | 963522 |
| Internal NHTSA # | 10496818 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 06/02/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On a regular day, i drove my car to work in the morning. And it was parked at my workplace parking lot (luckily). In the evening, my keyless entry got me inside the car. But the brakes wouldn't engage and ofcourse, the push button wouldn't start the car. There is an amber light with a key sign inside it flashing on my dash screen. Lights would turn on so i was convinced it must not be the battery. When i looked it up in the car manual, it's supposedly an intelligent key sign. Since it was around 7:30pm, i couldn't get it towed immediately to the dealer workshop since they were closed. The next morning, i got it towed and the dealer workshop diagnosed it as "steering wheel lock unit needs to be replaced" and it would cost a whopping $850 (not including towing). Not just that, the part is back-ordered! So my car is in the workshop indefinitely as of now! I bought this car from a certified pre-owned dealer just six months ago and i have the seven year limited warranty on it too. The workshop said that this is not something my warranty can cover! My current mileage is 26000. And nissan is supposed to be reliable? This problem is not something i have brought to my car and when i researched it on this very website, hundreds of other nissan altima users have the same problem. This is clearly a manufacturing defect and i truly hope nissan address this problem asap and reimburse our hard earned money. |
| Vehicle Mileage at Failure | 26000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WHITE PLAINS, NY |
| VIN pattern | 1N4AL21E59CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |