| Issue ID | 959340 |
| Internal NHTSA # | 10492887 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 09/01/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On 01/09/2013, i drove my grandmother to an appt. And came home. Five hours later, i got into the car and it would not start. I made some calls and researched online and discovered many other complaints about the same problem, the steering lock mechanism isn't working. The little yellow key appears on instrument panel. I have brake lights and replaced the battery in both the car and the key fob. Nothing helped to start my car. The steering wheel isn't locked so it moves freely and the ignition button illuminates but will not leave the lock position. I placed a phone call to the number provided by conroe, tx. The "consumer affairs specialist", [xxx], hung up on me!! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 72000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GALLUP, NM |
| VIN pattern | 1N4AL21E79NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |