| Issue ID | 956573 |
| Internal NHTSA # | 10490146 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 15/11/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My husband went to start his 2009 nissan altima one afternoon to pick up our daughter from the bus stop and the car would not start. It was not something simple as a battery or starter and there was no way to start the car. It completely locked up. We ended up having to have the car towed and discovered that the steering lock unit was broken. The repair shop did research and testing and found out that this is a known issue from nissan with no recall. Nissan indicated that this was not a safety issue and therefore no recall was necessary. Our concern is that nissan knowing that they have a defective part, where they know their cars will not start at any given time without warning and in fact may potentially place their consumers in an unsafe situation. Not to mention the cost of the repair is steep and it is a repair that the consumer is responsible for at no fault of their own. Also another concern is if the replacement part is truly an "updated version" or still has the defect? Is this bound to happen again at any given time not knowing when or where, and also rack up another costly repair? I have researched and came across multiple websites of hundreds of other altima owners that have had the same thing happen. We sent a letter to nissan expressing our concerns but also wanted to make sure that this situation pertaining to the steering lock unit is brought up to your attention to be reviewed and considered as a recall. Thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 28575 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BRUNSWICK, OH |
| VIN pattern | 1N4AL21E79NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |