| Issue ID | 951248 |
| Internal NHTSA # | 10484896 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 15/11/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I stopped at a store and when i came back to my car it would not start. The steering column was locked and the car was no longer reading the intelligent key. There was no way at all to start car or even move wheel. I had to have car towed on flatbed to nissan dealer where i was told the steering column was locked and there was a malfunction. It cost $850 to fix. I think nissan needs to be ordered to recall this part. Nissan knows about this issue as the newer nissan models no longer have this feature and continues to do nothing about it for altima owners. To make things more ridiculous, nissan actually recalled this part for other nissan models but continues to ignore the altima customers. This is also a known malfunction in the nissan 370z and again nissan ignores these owners. How can a company continue to force owners to fix an issue that is a malfunction and caused by nissan own improper installation at the manufacturing sight. Complete lack of concern for their customers. I could have been stranded in the middle of nowhere even though nissan knows this is a common issue with this specific part in question. This is criminal to me. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEDFROD, MA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |