| Issue ID | 949775 |
| Internal NHTSA # | 10483521 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 04/11/12 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I went to the store on sunday afternoon. I got back into my car and it wouldn't start. I read the owners manual and realized there was nothing i could do except have it towed to the dealership. My car is 3 years old and i take great care of it. Because it was sunday, there was nobody at the dealership that could look at my car until the next day. The mechanic called me the next day and said i need a new steering lock. He said it was an electrical issue, but it is treated as a mechanical issue. That's funny because the mechanical warranty ran out 3 months prior, but the electrical warranty is a 5 year warranty. He said it isn't covered, they could not provide me with a courtesy vehicle, and that it would be $812+ to fix. This is faulty equipment from nissan and this issue could not have been prevented by anything i could have done or not done. Not only am i out $812+ for the part and labor, i was stranded alone, i have missed work because i don't have another mode of transportation, my insurance covers nothing except $75 for the tow (i paid $115), and i have spent countless hours on my phone with nissan. I'm out time, money, data (on my phone plan), a paycheck, and a car!!! I will never ever purchase another nissan! I really don't want the one i have now anymore! This faulty part should be recalled!!! There should be a way to override this if/when it happens so you are not just stranded. Intelligent key??? Yea right! |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATLANTA, GA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |