| Issue ID | 1646025 |
| Internal NHTSA # | 11310431 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 07/02/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My car was parked near my office and it refused to start on 2/7/2020 evening. After getting towed to nearest local service center it was detected it has problem with escl and it was fixed on 2/11/2020. Due to urgent need i couldn't take to nissan dealer. Later i discovered nissan is running electronic steering column lock (escl) service campaign to replace the faulty escl in 2009 nissan altima and also there is option for reimbursement but it was rejected stating my vin number is not qualified in service campaign. My car exactly same problem what was disclosed in https://static. Nhtsa. Gov/odi/tsbs/2017/mc-10119195-9999. Pdf. But nissan refused accept the problem and the reimbursement charges of $775. I request you to check this and instruct nissan to honor the reimbursement my car is excluded from campaign even though car has exact same problem. This will help so many people having this problem and getting refused by nissan with un-satisfactory reasons . This is a serious concern if this happens when car is stopped in street and refuse to start. Nissan case #39570583 |
| Vehicle Mileage at Failure | 103000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHARDSON, TX |
| VIN pattern | 1N4AL21E49NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |