| Issue ID | 1469863 |
| Internal NHTSA # | 11098034 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 04/04/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | On or about april 4, 2015, l noticed that my vehicle would not start. The vehicle was subsequently towed to a nissan dealership where it was determined that the steering lock was defective and needed to be replaced. I contacted nissan on various occasions regarding the repair work that needed to be performed to my vehicle. Ln response, the representative from nissan advised they would open a claim and investigate the matter further. I was ultimately told that the repair work would not be covered by nissan because the vehicle was out of warranty as of september 2014. Ln fact, l was advised that the warranty had been extended for another year because of this particular issue. Unfortunately, to my detriment, the steering lock in my vehicle malfunctioned past the warranty date. The particular defect in my vehicle is a defect occurring in this particular model, for which the manufacturer's warranty had been extended. In fact, the steering lock has since been altered in future models to correct this defect, which demonstrates that nissan was well aware of the defect in this particular model, yet chose to do nothing to remedy the problem. Despite my amicable attempts to have nissan reimburse me for the repair work that was done to the steering lock, of which nissan should be responsible for, nissan has refused to reimburse me for said repairs amounting to $1,098. 06. I recently contacted nissan again because nissan has now issued a recall concerning this same problem (steering lock malfunction). Again, nissan has ignored my requests. |
| Vehicle Mileage at Failure | 138273 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIAMI, FL |
| VIN pattern | 1N4AL21E69NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |