| Issue ID | 1447745 |
| Internal NHTSA # | 11073399 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 16/01/18 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Nissan was a car i really trust, but from now my opinion changed. I bought my new nissan in 2009 from a nissan dealer. After four years of use (2013) the nissan release an extended warranty for a en electronic piece that should never fail (the famous escl). My car stop working due to this issue, it couldn't turn on because was locked by the faulty electronic piece. I use the extended warranty to fix the problem, ok everybody happy, four years later 2017, same problem, same piece, same issue (faulty escl) cost: $1,100. 00 called nissan, i submitted all the necessary documentation (insurance card, bill to replace the defective, ) i contacted nissan about this they don't to take any responsibility because piece has already been changed by another defective (that should never fail) escl piece that last 4 years. I really think very dissapointed how nissan treat its customers. This is my third car i buy through nissan, i am really reconsidering my next car to get a different car brand. Nissan faulty pieces should not be re-used to fix issues momentarily. |
| Vehicle Mileage at Failure | 70789 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HIGH POINT, NC |
| VIN pattern | 1N4AL21E19CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |