| Issue ID | 1350690 |
| Internal NHTSA # | 10946821 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 13/01/17 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Vehicle would not start. Keylight flashed. Car needed to be towed in heavy rain from my work in an unsafe area and towed to my house and dealership. Car has faulty electronic steering column lock. Nissan will not honor extended warranty even though this was a known issue to nissan. I was told by nissan consumer affairs that the extended warranty was never advertised to consumers and was not a recall but the extended repair warranty was available until april 25 2016. I find this unacceptable and i'm unsafe also putting my family at risk. Nissan consumer affairs have assigned a case number to me. Case number is [xxx]. Please help me. Thank you. * information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHULA VISTA, CA |
| VIN pattern | 1N4AL21E29NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |