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2009 Nissan ALTIMA Steering Problems, Complaints and Defects

Issue ID	1349183
Internal NHTSA #	10945447
Manufacurer	Nissan North America, Inc.
Brand	NISSAN
Model	ALTIMA
Model Year	2009
File date	09/01/17
Component	STEERING
Product type code	VEHICLE
Description of the problem	Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). I am writing on behalf of my 80 year old parents. This 2009 altima is their only vehicle and source of transportation. At work last week, my mother was headed home to check on my father who has recently had a stroke. Her vehicle would not start. After conversations with dealers who are 75+ miles away, we determined that her steering wheel lock mechanism had failed. This rendered the car undriveable and it had to be towed to a dealer where this part was replaced for $1055, (not including towing fee, $327). This is the same part that nissan had issued an "extended warranty" on for 6 years with free replacement and unlimited mileage restriction. Needless to say, they have yet been uncompromising that this is now an out of warranty repair. Still yet, they have acknowledged that this is a known part for failure and never contacted my parents regarding this possible issue. This car had 43,989 miles on it when this event took place. My concern is that this isn't just a worn out cushion on a seat that could easily be overlooked if failure occurred. Instead, this renders the vehicle un-operable and could have happened at a time of greater need. If the part has been known to be defective and was discontinued on the next generation of the altima, why was it not recalled? The extended warranty was a bandaid on a large wound. Perhaps the low number of miles never let this car be cycled as often in order for the failure to occur prior to the 6 year cutoff. Still yet, a bill of nearly $1400 has been generated for two senior adults who live on a fixed income, but do still rely on their vehicle. At the very least, they should cover their expenses. It has been an inconvenience, but could have occurred during a time of medical need for them. Please help, if possible. Respectfully submitted, [xxx] c/o [xxx] *dl
Vehicle Mileage at Failure	43989
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	UVALDE, TX
VIN pattern	1N4AL21E29NXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	4
Drive train type	FWD
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5NPDH4AE7CH138900 3NSNEF991RF299958 3ZCUYBED9KZ284725 WP1ZZZ95ZHLB42256 YV1MV2920H2434712 WDBNG70J01A152292 1G1Z95E19BF194404 81246BL16SM471480 3NSNEF998RF298497 4T1BF1FK2CU547723 VNKKL983X0A294298 1ZVFT80N655224165

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2009 Nissan ALTIMA Steering Problems, Complaints and Defects, Recalls and Failures

2009 Nissan ALTIMA Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?