| Issue ID | 1343849 |
| Internal NHTSA # | 10937462 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 19/12/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Went out to go home from work and it would not start... Waited 3 hours for aaa and finally cancelled it when i realized it was not a battery issue... I had called nissan dealership and the service person told me that it should work if i put the fob in the little fob insert on the car... Did not start... I had my sister bring me the other fob and it made no difference... After 3 hours, i cancelled aaa service and just went home... It was very cold and it was dark. I drove my daughter's altima to work the next day and called aaa to tow it to the dealership(towed at 8:30 am). They did not have time to look at it because they were so busy. I had left a note in the drivers seat about the steering lock issue with the 2009 altima. The next day they told me it was no longer under the "extended warranty" and the part might be in chicago and if so would be ready the next day (3 days later). When i went in to discuss this with the service manager about why this was not a recall or nissan should cover the charges because it was a defective part that had been installed... He told me that the part was on "back order." he was not helpful at all... We can't just pay for everyones repairs. Things fail on cars. Nissan needs to recall this and restore the trust in nissan cars. I have been a customer for about 30 years and there is no loyalty with customers with nissan as i can see. It was a $1092 repair for the defective part that nissan used. I am thankful that i was not on vacation or in another area. This needs to be a recall because it is very unsafe and can happen with no warning. |
| Vehicle Mileage at Failure | 77300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FISHERS, IN |
| VIN pattern | 1N4AL21EX9CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |