| Issue ID | 1329338 |
| Internal NHTSA # | 10918911 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 21/10/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | While out shopping, i returned to the car and the intelligent key warning light came on when i tried to start it. The car would not start at all. It was dark out, and i had to have the car towed because it was in the store parking lot, in addition to it not starting. When towed to dealer, they said the steering lock unit was broken and needed to be replaced. After looking online, i noticed that nissan knew the steering lock unit was defective because they issued an extended warranty, which expired in november 2014. My problem is the same problem that they fixed for hundreds, if not thousands of other altima owners for free, but since mine happened later that 11/2014, they refused to fix it. Now, i am out almost $1300 dollars for the repair. Defective is defective, regardless of when it happened. They knew it was defective, or they wouldn't have extended that warranty in the first place. |
| Vehicle Mileage at Failure | 122000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 1N4AL21E09CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |