| Issue ID | 1317713 |
| Internal NHTSA # | 10906216 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ALTIMA |
| Model Year | 2009 |
| File date | 27/08/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My mother-in-law drove the car to work in the morning with no issues. When she went to leave at the end of her evening shift, the car would not turn on when the push button start was pressed. Thankfully a co-worker was still with her and able to drive her home, otherwise she would have been stranded in a precarious situation waiting for a tow truck for who knows how long. The car was parked in a parking lot of a bank branch (where she works). After researching the behavior, we learned about the steering lock module failure. After having it towed to the dealership, they confirmed our fears. Unfortunately, the repair was grossly expensive. Upon filing a claim for payment assistance or reimbursement with nissan, we were denied as they said it was not a recall/safety issue, their "customer satisfaction warranty extension" offered has expired, and the nhtsa did not feel the issue was tied to customer safety therefore it wasn |
| Vehicle Mileage at Failure | 88000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SARASOTA, FL |
| VIN pattern | 1N4AL21E49NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |